At Terraloom, we believe that the experience of receiving your linen apparel should be as effortless and natural as wearing it. We handle every order with meticulous care, ensuring your pieces arrive in pristine condition.

1. Our Fulfillment Process

Each garment is inspected in our studio, folded with care, and packed to minimize environmental impact.

• Processing: Please allow 1–3 business days for our team to prepare your order.
• Tracking: A digital journey log will be sent to your email the moment your order departs our studio.

2. Delivery Options

We offer tiered shipping services designed to meet your needs, ensuring your selection reaches you safely.

Service Tier	Estimated Transit	Cost	Best For
Standard Ground	5 – 8 Business Days	$6.99	Standard mindful delivery
Expedited Priority	2 – 3 Business Days	$18.99	When time is of the essence
Complimentary	5 – 8 Business Days	$0.00	On all orders of $120+

3. Essential Logistics

• International Transit: Please account for local customs processing times which may slightly impact estimated delivery windows.
• Address Accuracy: To prevent any disruption to your shipment, please ensure your delivery address is accurate at checkout.
• Service Limitations: Currently, we are unable to ship to P.O. boxes or APO/FPO addresses.
• Support: Our logistics partners are selected for their reliability. Should any unforeseen transit issues occur, our team is dedicated to resolving them swiftly for you.

4. We Are Here For You

If you have any questions regarding your shipment, please reach out to our support team. We look forward to ensuring your Terraloom experience is flawless.

Address:  425 N Magnolia AveOrlando, FL 32801, United States

Email Support: support@terraloom.store