1. Our Commitment To You

At Terraloom, we believe that your privacy is as important as the quality of the linen we craft. We are committed to maintaining the confidentiality, integrity, and security of your personal information. This commitment outlines how we handle your data with transparency and care.

2. Data We Collect

To provide a seamless shopping experience, we collect specific information when you interact with our store:

• Information You Provide: When you place an order, we collect your name, shipping/billing address, email, and payment details to fulfill your requests.
• Automated Information: We collect standard browser data (such as IP address and device type) to optimize our website’s performance and security.
• Communications: Information provided when you contact us via email or support channels is used solely to assist you.

3. How We Use Your Data

We use your information strictly for business-related purposes, including:

• Processing and delivering your orders.
• Providing updates on your shipment status.
• Improving our store’s layout and customer service based on your feedback.
• Sending promotional updates (only if you have opted in).

4. Data Security

We implement robust security measures to protect your personal data from unauthorized access, disclosure, or misuse. We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your trust is our greatest asset, and we guard it diligently.

5. Your Choices

You have the right to access, update, or request the deletion of your personal data from our records at any time. Simply reach out to our support team, and we will assist you promptly.

6. Contact Information

If you have any questions or concerns regarding our privacy practices, please contact us:

Address:  425 N Magnolia AveOrlando, FL 32801, United States

Email Support: support@terraloom.store